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GDPR Compliance

General Data Protection Regulation Information

1. Our Commitment to GDPR

TickBoom is committed to protecting the privacy and data of our users in the European Union (EU) and European Economic Area (EEA) in accordance with the General Data Protection Regulation (GDPR).

2. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary to fulfill our contractual obligations to you
  • Legal Obligation: Processing is necessary to comply with the law
  • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., fraud prevention, service improvement)

3. Your GDPR Rights

Under GDPR, you have the following rights:

3.1 Right to Access

You have the right to request copies of your personal data.

3.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete data.

3.3 Right to Erasure

You have the right to request deletion of your personal data ("right to be forgotten").

3.4 Right to Restrict Processing

You have the right to request that we limit how we use your data.

3.5 Right to Data Portability

You have the right to request transfer of your data to another service provider.

3.6 Right to Object

You have the right to object to our processing of your personal data.

3.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing.

4. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: support@tickboom.app

We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

5. Data We Collect

We collect and process the following categories of personal data:

  • Identity data (name, email address)
  • Contact data (email, app notifications preferences)
  • Technical data (IP address, device information, usage data)
  • Transaction data (payment information, subscription details)
  • Profile data (user-generated content, commitments, goals)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

7. International Data Transfers

If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Transfer to countries with adequacy decisions
  • Your explicit consent

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. This includes encryption, access controls, and regular security assessments.

9. Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

10. Children's Data

We do not knowingly collect or process personal data from children under 16 (or the applicable age in your EU member state) without parental consent. If you believe we have collected such data, please contact us immediately.

11. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

12. Updates to This Information

We may update this GDPR compliance information from time to time. Material changes will be communicated to you via email or in-app notification.

13. Contact Our Data Protection Officer

For any questions or concerns regarding GDPR compliance or data protection, please contact:

Email: support@tickboom.app